Terms of Service

By accessing and using the Evimeria website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

These terms apply to all visitors, users, and others who access or use our service, including customers who purchase products from our website.

Evimeria offers promotional and branded products including custom apparel, accessories, corporate gifts, and event merchandise. Product descriptions, images, and specifications are provided for informational purposes and may vary from actual products.

• •Product availability is subject to change without notice
• •Colors and designs may vary slightly from images and mockups
• •Custom products are made to order and specifications provided by the customer
• •We reserve the right to discontinue products at any time

When you place an order with us, you are making an offer to purchase our products. We accept various payment methods including credit cards, bank transfers, and other approved payment services.

• •Prices are listed in USD unless otherwise specified
• •Payment is required before order processing begins
• •Order confirmation will be sent via email
• •We reserve the right to cancel orders for any reason
• •Bulk orders may require additional verification

We ship to locations within Zambia and Zimbabwe. Delivery times vary based on product type, customization requirements, and shipping location.

• •Standard delivery: 5-7 business days
• •Custom products: 10-14 business days
• •Expedited shipping available for additional cost
• •Delivery times are estimates and not guaranteed
• •Risk of loss passes to customer upon delivery

We want you to be satisfied with your purchase. Returns and exchanges are accepted under specific conditions. Custom products are only returnable if there is a manufacturing defect.

• •Non-custom items may be returned within 30 days
• •Items must be unused and in original packaging
• •Customer pays return shipping costs
• •Refunds processed within 5-10 business days
• •Restocking costs may apply to customer's responsibility
• •Damaged items will be replaced at no charge

As a user of our website and services, you agree to:

• •Provide accurate and truthful information
• •Maintain the security of your account credentials
• •Use our services only for lawful purposes
• •Respect intellectual property rights
• •Not interfere with or disrupt our services
• •Comply with all applicable laws and regulations

Evimeria's liability is limited to the maximum extent permitted by law. We are not liable for:

• •Indirect, incidental, or consequential damages
• •Loss of profits, data, or business opportunities
• •Damages arising from third-party services
• •Force majeure events beyond our control
• •Changes in delivery or service interruptions

Our total liability shall not exceed the amount paid by the specific product or service in question.

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the new terms.

We encourage you to review these terms periodically to stay informed of any updates. Significant changes will be communicated via email to registered users.